Frequently Asked

Please allow 3-5 business days for processing, plus shipping time. You will receive an email confirmation with tracking once your order has been completely processed.

Unfortunately, we cannot make changes to an existing order. Please check your items and sizes thoroughly before finalizing the purchase.

We love international MAMAS + MINIS! Just place all your item(s) in your cart, enter your country and zip code to see shipping charges before you check out.

Please visit our SHIPPING & RETURNS section for more information.

Please make sure you always move fabric away from loop and gently pull tag away from garment to keep scissors clear of fabric. Carefully trim the plastic loop at a safe distance from seam/fabric.

Discount codes cannot be combined with any other promotional offer, discount, or coupon. Unless otherwise stated, certain product categories are not eligible for promotional discounts or coupons. These categories include, but are not limited to: New, Last Chance and Final Sale.

A discount is not automatically applied to qualifying orders. A promotional code must be entered at checkout for the discount or promotion to be applied.

Coupon codes cannot be applied to previous purchases, so please be sure to review your order before submitting your purchase.

Requests for price adjustments will be honored if the merchandise was purchased at full price and marked down within 7 days of purchase, excluding Final Sale, Holiday Sales, or coupon purchases. Adjustments are eligible for a refund in the form of a store credit. If your recent order qualifies for a price adjustment, please send us an email at hello@shoplelalo.com, and we’d be happy to assist you.

Definitely reach out to us at hello@shoplelalo.com. Although LĒLĀLŌ is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery, we will most certainly help look into the status of your shipment.

We are located outside of Atlanta GA, so depending on where you are located, shipping times do vary, however, below is an approximation:

Domestic orders (excluding Alaska & Hawaii) can be sent via:

• Smartpost (7-10 business days)
• FedEx Standard Overnight (1 business day)
• FedEx 2Day (2 business days)
• FedEx Ground (3-5 business days)
• USPS Priority (2-5 business days)
• USPS First Class (5-7 business days). LĒLĀLŌ is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery.

International customers are responsible for all customs fees and Value-added Tax. If you have any questions about your shipment, please send us an email at hello@shoplelalo.com.

International orders can be sent via USPS Priority (6-10 business days) or USPS First Class (12-14 business days)

Please send all returns and exchanges to:

LĒLĀLŌ 300 Petty Road Suite D Lawrenceville GA 30043

Our apparel runs pretty true to size, however, please review the size chart and details listed in the item description before purchasing.

Unfortunately, we do not accept preorders for sold out items. We do, however, restock some of our more popular styles. Sign up for email alerts and follow our Instagram page @shoplelalo to stay updated on restocks.

Yes, we do! Please send an email to wholesale@shoplelalo.com for more information.